Tuesday, April 11, 2006

Your comments and the rules of the house

Ask any publisher and they'll tell you one of the hardest choices they have to make is how to handle viewer/reader/listener feedback in their publication. As tough as it is for traditional media (newspapers, TV, radio), it's more difficult for online publishers, because of the real-time nature of the Internet, and because an online site's customer's expectations are for immediate gratification.

What am I getting at? Now that this little blog is taking comments, and now that it's getting a few (thank you!), the question is how to handle the ones I don't like, or the ones I think don't belong on this public exchange of ideas.

So here's what I've come up with. I plan to use a very light touch with your comments. I want your comments to go on this board unfiltered. My number-one goal is to post your words unfiltered and unedited. I will only consider action on those comments that go against a few basic legal, moral and ethical principles. Here are some guidelines:

  • I will moderate the posts on this blog. That means I will approve your post before it hits the site. Often, I'm able to do it within an hour or two of you submitting it. (That's one good thing about a web-enabled smartphone with always-on e-mail.) But please remember I have a real job and a real family, and sometimes that takes precedence, as I'm sure you understand.

  • I will not post a comment that libels or slanders another person. This is a non-revenue (thus non-profit) exercise in free speech. I don't have time to mess with lawsuits, attorneys or anything of that sort. If I appear too conversative in my editing on sensitive topics, that's my call. Get your own blog (they're free at blogger.com) if you want to talk trash about somebody in particular.

  • I will remove langauge that is in any way indecent (my definition), but I will try to preserve the rest of the post when possible.

  • I will ask that you structure negative comments in such a way that you're attacking an issue more than a person. If you don't like the choices or the stances that a public figure (namely an elected official) takes, then feel free to call out that person by name, and challenge them on those issues. But I won't allow personal attacks on anything but the issues facing our community.

  • Nothing here should surprise anyone. All I'm asking for is the very basics of decency and good manners and a spirited forum for all our opinions. Again, my utlimate goal is to post your comments, unedited, as fast as I can.

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